Adam Traube is a seasoned customer success professional with a diverse background across various industries, including e-commerce, FinTech, and marketing. Currently serving as the Customer Retention Manager at Gaia (formerly Socially Recruited) since February 2024, Adam focuses on enhancing client retention through strategic relationship management and data analysis. Prior experience includes roles as an Enterprise Customer Success Manager at Cognism and as a Customer Success Manager for both the EU & UK Team at Go1 and at Ozow, where Adam managed a portfolio of Tier 1 and 2 accounts. Adam's educational credentials include a Bachelor's Honours Degree in Strategic Brand Management from Vega School and a Bachelor's degree in Marketing & Communications from the AAA School of Advertising, complemented by early internships that established a foundation in marketing and sponsorships.
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