Gretta Antonucci

Customer Success Manager at Gain Compliance

Gretta Antonucci, MA, LSSBB, has a diverse work experience spanning various industries. Gretta'smost recent position is as a Customer Success Manager at Gain Compliance, where they began in August 2022. Prior to this, Gretta worked as a Tutor at the University of Miami from August 2017 to December 2022. In this role, they provided academic support to students in subjects such as Spanish, College Algebra, Statistics I, Macroeconomics, Pre-calculus, and Calculus I. Gretta also managed deadlines for exams, quizzes, and performance reviews.

Gretta also gained experience in program management and diversity and inclusion during their time at the University of Miami. Gretta served as a Diversity and Inclusion Program Internship from August 2019 to May 2020. Additionally, they worked as a Program Manager for Transfer Students from May 2019 to May 2020 and as an Orientation Fellow from January 2019 to the present.

Before their time at the University of Miami, Gretta held positions at Farmer Mac and Apple. Gretta worked as a Loan Account Specialist at Farmer Mac from August 2021 to August 2022. Prior to that, they were a Technical Advisor at Apple from March 2020 to August 2021. Additionally, Gretta worked at Nordstrom as a Team Lead Barista from January 2018 to March 2020.

Overall, Gretta Antonucci brings a strong background in customer success, tutoring, program management, diversity and inclusion, and technical support to their current role as a Customer Success Manager at Gain Compliance.

Gretta Antonucci holds a Bachelor's degree in Business Administration and Management, General and a Bachelor's degree in Legal Studies, General from the University of Miami Herbert Business School. Gretta obtained their high school diploma from U.E Colegio Calasanz. In 2021, Gretta completed their Master of Arts degree in Economics from New Mexico State University.

In addition to their academic qualifications, Gretta has obtained several certifications. Gretta is a Certified Healthcare Project Manager from the Six Sigma Global Institute, which they obtained in 2023. Gretta is also a Lean Six Sigma Black Belt, obtained in October 2022, and an Agile Scrum Professional, obtained in June 2022, both from the Star 6 Sigma Global Academy.

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Previous companies

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Timeline

  • Customer Success Manager

    August, 2022 - present