Jake Grace

Jake Grace has a diverse work experience spanning several industries. Jake currently works at Gainesville Regional Utilities as an IT Service Desk Technician, a role they have held since September 2019. Prior to this, they were an IT Intern at the same company from January 2019 to September 2019. Jake also has experience as a Team Lead at Dogwood Services from January 2013 to December 2019.

In 2015, Jake worked at Money Tree ATM as a Field Manager, where they were responsible for assembling, installing, programming, testing, and repairing ATMs. Jake also managed the filling and monitoring of nearly 100 ATMs per week and coordinated installations and maintenance with business owners.

From October 2011 to January 2013, Jake worked at Okaloosa Gas District as a Gas Line Technician. Jake'sresponsibilities included repairing and refurbishing gas meters, replacing broken parts, and conducting tests to ensure proper functioning. Jake also received training in safety procedures, including CPR.

Earlier in their career, Jake worked as a Greens Keeper at Eglin Golf Course from June 2007 to October 2011. Jake was responsible for grounds maintenance on a 36-hole golf complex and worked under the superintendent.

Starting from October 2004 to June 2007, Jake worked as a Sales Representative at Walker's Ace Hardware. Jake assisted customers and gained real-world critical thinking and problem-solving skills.

Overall, Jake Grace has gained experience in IT support, leadership, field management, gas meter repair, grounds maintenance, and customer service throughout their career.

Jake Grace completed their education at Santa Fe College. From 2017 to 2019, they pursued an Associate of Science (AS) degree in Network Systems Technology. Following this, they enrolled at Santa Fe College again from 2020 to 2022, where they acquired a Bachelor of Applied Science (BASc) degree in Information Technology.

Additionally, Jake earned the IT Information Library Foundations Certification (ITIL) from ITIL 4 in March 2022. Jake also obtained the CompTIA A+ certification, although the specific month and year of acquisition are not mentioned in the available information.