Sandy Roman

Director Claims Strategy at GAINSCO Auto Insurance

Sandy Roman has a diverse work experience in the insurance industry. Sandy started their career at Progressive Insurance as a Claims Adjuster from an unspecified date until 2007. From 2007 to 2010, Sandy worked as a Claims Supervisor at GAINSCO. Sandy then transitioned to the role of Claims Process & Technology Manager at GAINSCO from 2011 to 2013, where they analyzed complex issues and created training material. Sandy was promoted to Southeast Region Casualty Claims Manager at GAINSCO from 2013 to 2017, where they supervised claims adjusters and mentored employees. From 2017 until 2022, they served as the Senior Process & Technology Manager and Director of Claims Strategy at GAINSCO. In these roles, Sandy was responsible for designing and validating new processes and systems enhancements, providing direction to developers, and overseeing the backlog and roadmap as a Product Owner for the Claims Department.

Sandy Roman earned a Bachelor of Arts degree in Liberal Studies with a focus on Communications and Sociology from the University of Central Florida. Details about the start and end years of this education are not provided.

Links

Timeline

  • Director Claims Strategy

    October, 2022 - present

  • Senior Process Technology Manager Product Owner Claims

    November, 2017

  • Southeast Region Casualty Claims Manager

    May, 2013

  • Claims Process Technology Manager

    January, 2011

  • Claims Supervisor

    July, 2008