Adam Nichols serves as the Director of Professional Services, Community and LMS at Gainsight since September 2025. Previously, Adam held various leadership roles at Khoros from August 2018 to August 2025, including Senior Director of Professional Services overseeing customer enablement and technical services across multiple product lines. Adam's extensive experience in professional services and technical consulting also includes significant roles at Lithium Technologies, where responsibilities ranged from Principal Technical Consultant to Technical Project Manager, delivering projects for Fortune 500 customers. Adam began a career in community management at SONY Computer Entertainment America and has contributed to research in the field of computer science during time at Missouri University of Science and Technology. Adam holds an M.S. in Computer Science and a B.S. in Computer Science, Mathematics, and Economics from the same institution.
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