Courtney Hauser

Vp, Customer Experience & CS Operations at Gainsight

Courtney Hauser has held various leadership roles in customer experience, strategy, and operations at companies like Gainsight, hc1.com, UNC Health Care, and Northwest Radiology Network. With a Bachelor of Arts degree in Political Science and Government, Philosophy, and Communication from Hanover College, Courtney has consistently demonstrated success in delivering ROI for clients, leading cross-functional teams, and providing thought leadership throughout the customer journey. Courtney has been recognized for their achievements with awards such as the 2019 Client Success MVP of the Year Award and the 2016 & 2017 Company Breakthrough Award Winner.

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Timeline

  • Vp, Customer Experience & CS Operations

    February 1, 2024 - present

  • Director CX Strategy Operations

    June 1, 2023

  • Director Of Customer Success Strategy

    June, 2021

  • Global Client Outcomes Director

    April, 2018

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