Craig D.

Craig D. serves as the VP of Marketing at Gainsight since April 2025, focusing on customer journey orchestration through the CustomerOS platform. Prior experience includes roles such as Head of Acquisition at Adyen, where responsibilities included demand generation and field marketing, and VP of Marketing at Genesys, overseeing global marketing campaigns and experiences. Craig has held senior positions at Salesforce, Epicor Software, SAP, Microsoft Corporation, BlueRoads, and Sage Software, where expertise in B2B marketing strategies, product go-to-market efforts, and global campaign execution was demonstrated. Educational credentials comprise advanced degrees in business administration from York University, Brock University, and Saint Mary's College of California, alongside a focus on technology and operations management from MIT Sloan School of Management.