Raghabendra Sahoo

Support Manager at Gainsight

Raghabendra Sahoo has a diverse work experience that spans across multiple companies and roles. Raghabendra joined Gainsight in 2018 and currently serves as a Support Manager, a position they have held since March 2022. Prior to this, Raghabendra held various roles within Gainsight, including Lead Support Analyst L2 from March 2021 to March 2022, Sr. Support Analyst L2 from February 2019 to March 2021, and Support Analyst L2 from February 2018 to January 2019.

Before joining Gainsight, Raghabendra worked at Dell as an IT Support Analyst from June 2017 to January 2018. Prior to Dell, they were associated with Apollo Hospitals from November 2014 to May 2017, where they worked in Production Support and Development.

Overall, Raghabendra has developed a strong background in support and IT roles, and their most recent position as a Support Manager at Gainsight demonstrates their leadership and management capabilities.

Raghabendra Sahoo completed a Bachelor of Technology (BTech) in Computer Science & Engineering from the College of Engineering, Bhubaneswar/ BPUT from 2010 to 2013. Prior to that, they obtained a Diploma in Computer Science & Engineering from UCP Engineering School, Berhampur from 2005 to 2008. Additionally, they have obtained several certifications from Gainsight. In November 2020, they obtained the Gainsight Administrator Certification (NXT) and the Gainsight NXT Administrator Certification (Level 3). In March 2019, they also obtained the Gainsight Administrator Certification.

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Timeline

  • Support Manager

    March, 2022 - present

  • Lead Support Analyst L2

    March, 2021

  • Sr Support Analyst L2

    February, 2019

  • Support Analyst L2

    February, 2018