Snigdha Sharma

Snigdha Sharma is an experienced professional in customer success and marketing, currently serving as the CS OPS Program Manager at Gainsight since August 2022, where responsibilities include leading product release communications and hosting customer engagement sessions. Prior to this role, Snigdha was involved in customer marketing initiatives and managed customer reference programs. Experience also includes project-based work as an Event Management Consultant at SF Consultant, executing diverse event projects, and a tenure as Marketing and Design Manager at the Karnataka State Khadi & Village Industries Board, focusing on data-driven marketing strategies. Earlier positions feature roles as Managing Editor at 1IT Enterprise and Freelance Writer at ReadcolorsMedia. Snigdha holds an MBA in Marketing from Vellore Institute of Technology and a Bachelor's degree in Fashion/Apparel Design from the Institute of Apparel Management.