Vineet Kakani is an experienced professional in customer success and consulting, currently serving as a Senior Customer Success Solutions Consultant at Gainsight, managing a diverse portfolio of enterprise and Mid-Market accounts with a notable 95% customer retention rate. Previously, Vineet worked as a Senior Consultant at Ernst & Young Global Consulting Services, where responsibilities included developing customer partnerships, managing project lifecycles, and ensuring effective cross-functional coordination. Early career experiences include roles at Credit Suisse, J.P. Morgan, and TCS E-serve, where Vineet demonstrated expertise in operations, team leadership, and process improvement, resulting in significant cost savings and efficiency gains. Vineet holds an M.B.A. in Finance from Chetanas Ramprasad Khandelwal Institute of Management and Research and a bachelor's degree from Vivek Education Society's Arts & Commerce College.
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