Kin Chio

Kin Chio is an experienced hospitality professional currently serving as the Executive Manager of Hotel Services at Galaxy Macau since May 2022. Prior to this role, Kin held various positions at MGM MACAU from December 2015 to May 2022, including Assistant Director of Customer Care and Front Office Manager, focusing on enhancing guest experiences in a Forbes Five Star hotel. Previously, Kin was part of the pre-opening team at Sheraton Grand Macao Hotel, where responsibilities included managing guest services and casino-related bookings. Early career experiences include roles at MGM MACAU, ARAMARK, and The Coffee Bean & Tea Leaf, showcasing a strong foundation in customer care, operational supervision, and team management. Kin holds a Bachelor’s degree in Hotel Administration from the University of Nevada-Las Vegas.