Karina Ledesma

Karina Ledesma has extensive work experience in the IT industry, spanning over several decades. Karina'smost recent role was as the Head of Support at Galileo Financial Technologies, a position they began in 2023. Prior to this, they worked at Technisys as the Head of IT & Support from 2020 to 2023. In this role, they led and managed multi-disciplinary teams, ensuring the delivery of excellent customer satisfaction and overseeing the design and management of the IT infrastructure.

Before joining Technisys, Ledesma had a long career at IBM. From 2018 to 2019, they served as the Latin America Offering Manager & Business Development Manager, responsible for offering management and business development in the technical support services and networking and security product portfolios across Latin America.

Earlier roles at IBM include Integrated Service Management Regional Senior Manager, Delivery Excellence Regional Senior Manager, Third Line Manager, Senior Manager - Systems Operations - Global Delivery, Regional Business Acquisition Services Manager - Strategic Outsourcing, Latin America Tivoli Support & Services Manager, Regional Tivoli Services - Sales, Tivoli Services & Support Team Leader, Tivoli Services - IT Specialist, and IBM SystemView IT Specialist.

Throughout their career, Ledesma has demonstrated strong leadership skills, expertise in IT service management, and a focus on customer satisfaction.

Karina Ledesma holds a postgraduate's degree in Management Engineering from Universidad Tecnológica Nacional. Karina also has a bachelor's degree in Systems Engineering, with a focus on Computer Engineering, from the same university. Additionally, Karina has a background in Business Technology from Universidad Torcuato Di Tella.