Helen Bowman is a seasoned professional with extensive experience in customer experience leadership, currently serving as the Head of Customer Experience at Gamma since March 2004. In this role, Helen focuses on enhancing customer interactions by implementing improvement initiatives aimed at streamlining business processes and elevating the overall customer experience. Previous positions at Gamma include Head of Customer Programme Planning & Support and Business Support Manager, where Helen emphasized resource management, quality control, and best practices within the customer-facing Professional Services organization. Earlier experience includes roles at IBM and Zurich Life, where Helen developed skills in customer support and service management. Helen holds educational credentials from the City of Portsmouth College, completing studies between 2005 and 2007.
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