Sue Kneale

Sue Kneale possesses extensive experience in project and program management, currently serving as a Project Delivery Manager at Gamma since May 2022. Previously, Kneale held various roles at Openreach from October 2012 to September 2021, including Program Manager, where significant achievements included the development of a self-service solution enhancing customer interactions and reducing complaints. Other roles included Senior Transformation Manager, instrumental in connecting 250,000 customers and delivering considerable cost savings; Project Manager, focusing on SharePoint site development; and Senior Manager for Attendance Management, achieving operational efficiencies and compliance with legislation. Kneale’s earlier career at RAC involved service delivery management across multiple divisions, contributing to performance management and client relationship success. Educational qualifications include a certification in Supervisory Management from Stockport College of Technology.