Cristina Serrano

Cristina Serrano is a seasoned Human Resources professional with extensive experience at Gap, where the current role is Senior Human Resources Generalist since August 2017. Responsibilities include engaging with HR professionals, implementing strategic plans, conducting exit interviews, processing payroll requests, and providing training materials while ensuring compliance with laws and corporate policies. Previously, Cristina served as a Human Resources Generalist and Coordinator, enhancing operational effectiveness, maintaining confidentiality, and developing standard operating procedures in hiring and onboarding. Prior experience includes serving as a Project Manager at Health Plus, overseeing the implementation of corporate project planning systems and training managers. Cristina holds a BA in Psychology from Reed College.