Sue Puhlhorn

Sue Puhlhorn is the Vice President of Global Talent Management at Gap. Sue has over thirteen years of experience in talent management and organization development.

Puhlhorn started their career at Gap Inc in January of 2002. Sue quickly rose through the ranks, becoming the Vice President of Talent Management for the Gap brand by December of 2015. In this role, Puhlhorn was responsible for leading talent management, organization development, and organization effectiveness for the $5.8 billion Gap Global brand.

Puhlhorn was instrumental in shifting Gap Global from a U.S. brand with North American, EU, Asian, and other global operations to a cohesive, global brand with consistent, culturally-sensitive talent management practices across all locations. Sue facilitated the articulation of a unified leadership model, including core competencies, and aligned high-potential recruitment and development efforts with this model. As a result of their efforts, business leaders were able to activate 90% of key hires internally - against a 70% goal.

In addition, Puhlhorn consolidated talent and learning teams from seven regional headquarters locations into a single talent management center of excellence. This consolidation resulted in a reduction of the annual budget by 20%.

Puhlhorn's success at Gap Global led to their being promoted to Gap Inc.'s Vice President to continue to develop and scale Gap's talent management strategy across the enterprise.

Sue Puhlhorn has a BA in Economics from Framingham State University. Sue is certified by Gallup as a Certified Strength Coach, by the Hudson Institute of Coaching as a Coach Certification Program, and by Egon Zehnder as an Executive Assessment & Development. Sue is also certified by SHRM as an HR Certification and by Hogan Assessment Systems as a Hogan Assessment. Finally, they have a Birkman Signature Certification.

Sue Puhlhorn reports to Sheila Peters, Chief People Officer. Some of their coworkers include Chris Baer - SVP, Human Resources, Global Supply Chain, Kisha Modica - Head of Equality & Belonging at Gap Inc., and Meghan Kelly - VP, Talent Acquisition/Portfolio Search. and Beth Messich - Senior Director, Talent Management and Learning & Development reports to Sue Puhlhorn.