Tom Cosgrove

Tom Cosgrove is a seasoned professional with extensive experience in customer service, business development, and marketing strategy. Currently serving as Vice President and Team Manager for Customer Service & Support at Gartner since January 2017, Tom manages a team of experts in various domains, including strategic planning and customer success. Prior to this role, Tom held senior positions at Gartner, including Senior Director for Analyst and Key Initiative Leader, where responsibilities included consulting on channel optimization and go-to-market strategies. Previous experience includes Senior Manager for National Accounts at Welch Allyn, focusing on relationship development and commercial strategy, and Senior Marketing Manager at Cardinal Health, where Tom led multi-channel strategies for Integrated Delivery Networks. Tom holds an MBA in Marketing Strategy & Innovation Practice from The Ohio State University and a B.A. in Economics and Marketing from Bucknell University.