Novica Markovic is an experienced data analyst currently working at gategroup since December 2019, focusing on data reconciliation, accuracy, and quality checks, alongside preparations for commission reports and vendor communication. Prior experience includes roles at NCR Corporation as a Senior Help Desk Specialist, where critical telephony and network issues were handled, as well as customer support roles at Sitel, managing teams and performance analysis. Novica's background also encompasses teaching assistance at John Naisbitt University, technical editing, and authorship of legal literature. Additionally, Novica has founded and actively participates in the ZASTAVA 101 Club, promoting automotive history and lifestyle through various roles, including archival management and research. Education includes a Master's degree in Law and Administration from John Naisbitt University.