Regal/Gateway was founded on the basis of customer service. Over the past 50 years the steady growth we have enjoyed is a result of this service. The company’s goal is to provide the highest level of customer service available without losing the accessibility of a small company. Our need to grow is tempered by our desire to over-deliver service. We want Regal/Gateway to be large enough to remain competitive in terms of resources but small enough to give that personal touch which has become the calling card of our business. We have enough resources to buy right, but we are small enough to know all of our customers by name.

Through the years Regal/Gateway has developed relationships with our clients based on trust, integrity, value, and service. Many of our clients have been with us since our first days in 1958. Hundreds have been with us over ten years. Once a customer starts working with us, they rarely leave. We have clients of all sizes, from one small fax or hundreds of machines throughout the region or country. We are proud of our outstanding reputation in the community, and our relationship with our dealer partners nationwide.

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