Gateway Services Inc.
Tom Duncan has a diverse range of work experience in various leadership roles. Tom is currently the Chief Operating Officer at Gateway Services Inc., responsible for overseeing operations in North America. Prior to this, they held executive positions at companies such as Spark Power, Wajax, Superior Propane, and Reliance Home Comfort. In these roles, they demonstrated strong leadership in managing field operations, driving growth, and delivering exceptional customer experiences. Tom also has experience in strategic planning, team development, and business plan execution. Tom has a proven track record of successfully turning around businesses and shaping the future of the power infrastructure and renewable energy markets. Tom's extensive background in operations, sales, and management makes him a valuable asset to any organization.
Tom Duncan's education history is as follows:
- From 1991 to 1994, they attended McMaster University and obtained a Bachelor's degree in Psychology and Economics.
- In 2000, they enrolled in McMaster University again and completed an MBA, specializing in Finance and Strategy, in 2003.
- From 2004 to 2005, they pursued Black Belt training in 6 Sigma.
- Tom attended Coaching for High Performance from 2010 to 2019.
- Lastly, from 2013 to 2017, they received Executive Coach training, although no specific degree or field of study is mentioned for this period.
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Gateway Services Inc.
Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America. As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today. From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies. With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet. OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America. OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.