Shonak Patel

Chief Operating Officer

Shonak Patel is an accomplished executive with extensive experience in operations, growth, and customer experience across various sectors. Currently serving as Chief Operating Officer at Gateway X since February 2022, Shonak is instrumental in scaling D2C and B2B businesses. As the founder of NAK LLC, Shonak has successfully grown revenue by 10x year-over-year through a consulting practice focused on product-led growth for high-growth SaaS firms. Shonak co-founded Kahani, enhancing mobile engagement for e-commerce, and previously held significant roles at Appcues and Testive, where foundational customer experience frameworks and revenue operations were established. Other key experiences include co-founding GatherEducation and Swellr, and contributing to community development as a finance fellow with Americorps. Shonak holds a B.S. in Management and Finance from Babson College and completed a Front End Web Development program at Thinkful.

Location

St. Louis, United States

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