Gatwick Airport
James Brown is a seasoned professional in baggage operations management with extensive experience in the aviation industry. Currently serving as the Manager of Baggage Operations at Gatwick Airport since February 2023, James oversees the safe delivery of baggage processes and implements stringent housekeeping standards. Previously, James held roles at Gatwick Ground Services, including BHU Controller and Baggage Service Officer, where responsibilities included directing team operations, ensuring compliance with safety standards, and assisting passengers with baggage issues. Prior experience includes leadership positions at Aviator Airport Alliance AB and Swissport, focusing on reflight and rush baggage services. James holds a BTEC in ICT Practitioners from Oldham College and several GCSE qualifications.
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Gatwick Airport
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Gatwick Airport is the UK’s second largest airport and the most efficient single-runway airport in the world. It serves more than 228 destinations in 74 countries for over 46 million passengers a year on short and long-haul point-to-point services. It is also a major economic driver for the UK contributing £5.3 billion to national GDP and generating 85,000 jobs nationally, with around 24,000 on the wider airport campus alone. The airport is south of Central London with excellent public transport links, including the Gatwick Express, and is part of the Oyster contactless payment network.