Dara Morad is an experienced IT service management professional currently serving as the Senior Service Manager at GBG Plc since January 2020, leading the Loqate sub-team and overseeing the delivery of ITSM functions across multiple cloud platforms. Prior to this role, Dara worked at Greater Manchester Police as a Problem Manager and then an Ecosystem Manager, implementing ITIL best practices and managing service processes. Dara's earlier experience includes positions as a Problem Analyst and Project Workstream Leader at Sopra Steria, where responsibilities included problem management and transformation initiatives. A brief stint as a Problem Analyst Consultant at Keoghs and early career experience as a Sales Assistant at Gamestation round out Dara's diverse background. Dara holds a degree in Radio Production and Media Studies from the University of Chester.
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