Vemmal Naratharagan

Vemmal Naratharagan currently serves as a Fraud Customer Support Manager at GBG Plc, beginning in August 2025. Previously, Vemmal held the position of Technical Support Manager at XR Extreme Reach from July 2024 to August 2025 and Customer Support Manager at LottieFiles from July 2021 to May 2024, where significant achievements included establishing a high-performing support team and reducing ticket volume by 40% through collaboration with product teams. Vemmal's earlier experience includes various roles at Adstream Asia, where responsibilities ranged from technical support management to team leadership, and roles at NCS Group, GEIM, and eGenting, focused on application and system administration.