Deborah Zachar Levine

Deborah Zachar Levine, MBA, serves as the Global Customer Experience Leader at GE Vernova since June 2021, bringing extensive experience in customer and employee experience optimization from previous roles at SKF Group and Sungard Availability Services. At SKF Group, as Senior Director of Employee & Customer Experience, significant improvements in Net Promoter Score were achieved through strategic program implementations. Levine has a track record of leveraging data-driven insights to enhance customer satisfaction, streamline operations, and drive revenue growth, evidenced by a comprehensive Customer Experience program that resulted in a 7% retention increase. Educational foundations include an MBA from Villanova University and a Bachelor of Science in Marketing from the University of Delaware.