Shamil Chauhan is an experienced customer success and account management professional with a strong background in supporting enterprise clients. Currently serving as a Strategic Customer Success Manager at Gearset since November 2022, Shamil previously held customer success roles at Medallia and Feefo, where emphasis was placed on utilizing technology to enhance customer insights and drive business decisions. Early career experience includes account management positions at Agility PR Solutions and Resilient plc, focusing on PR professionals and critical service delivery, respectively. Additionally, Shamil co-founded Zazu Africa, demonstrating entrepreneurial experience, and started in sales at Cision.
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