Will Addison

Strategic Customer Success Manager at Gearset

William Addison is an Executive Customer Success Manager at Gearset, specializing in Salesforce DevOps and release management since February 2024, after holding roles as an Enterprise and Mid-Market Customer Success Manager at the same company. From March to December 2023, William took a career break to embark on a solo bicycle journey from Belfast to Singapore, covering over 11,000 km across 16 countries. Prior experience includes serving as Director and Musician for the acclaimed UK folk band The Trials of Cato, where a debut album won 'Best Album' at the 2019 BBC Radio 2 Folk Awards. William has also worked as an English Language Teacher, freelance copyeditor for Executive Magazine, and an Academic Accounts Representative at COMSOL Ltd. A graduate of King's College, Cambridge, with a BA in Medieval History and Languages, William has developed a diverse skill set ranging from customer success to teaching and music.

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