Gibran Mohammad

Gibran Mohammad has extensive experience in service operations and customer support, currently serving as the Service Centre Operations Leader for GE HealthCare since January 2020, focusing on enhancing customer service delivery across various international regions including Europe, Africa, and Asia. Previous roles at GE include Regional Manager and Customer Service Leader, where responsibilities involved managing customer service operations and driving efficiency through strategic planning and continuous improvement initiatives. Prior to GE, Gibran held management positions at Concentrix overseeing contact center operations for major clients like Facebook and Canon, and has a background in technical support roles from C3i and Sitel India. Gibran holds an MBA in International Marketing Management and International Business from the University of Wales Trinity Saint David and is pursuing a Doctor of Business Administration. Educational credentials also include a BTech in Electronics and Communications Engineering.