Youness Bagherpour

Youness Bagherpour currently serves as a Field Support Engineer at GE HealthCare, specializing in on-site support, installation, and configuration of devices and software, along with managing ticket resolution and vendor coordination. Prior experience includes roles as an IT Support Specialist at Lighthouse Consulting Inc, where responsibilities involved firewall management and desktop troubleshooting, and as a Support Engineer at Wimmer Solutions, focusing on monitoring server errors, configuring servers with SCCM, and supporting Microsoft Office 365 Suite. Additionally, Youness held the position of Tier 2 IT Support Specialist at Seattle Genetics, providing hardware and software support while managing user accounts on Active Directory, and worked as an IT Troubleshooter at Boeing Research & Technology, where tasks included monitoring service delivery and maintaining network connectivity.