Wasiq Ahmad

Wasiq Ahmad is a skilled System Specialist II at GEICO, having joined the company in December 2021. Responsibilities include remote computer connectivity, troubleshooting VPN and security issues, creating and archiving Remedy/Smart IT templates, and providing VIP concierge services to ensure first contact resolution. Prior to GEICO, Wasiq worked as a Classroom Technologies Assistant at George Mason University from July 2021 to February 2022, where duties involved remote desktop assistance, weekly maintenance of classroom technology, installation of peripherals, and documentation of maintenance records. Wasiq holds a Bachelor's degree in Information Technology from George Mason University, an Associate's degree in Information Technology from Northern Virginia Community College, and a High School Diploma from Beacon House School System.