Frances Jansen is a seasoned professional with extensive experience in the field of burgerzaken and project management within municipal contexts. Since January 2016, Frances has served as a partner and burgerzaken specialist at Lievendaal V.O.F., where expertise in municipal service delivery is leveraged. Current roles include ad interim BRP specialist at Gemeente Roosendaal, with previous positions spanning various municipalities, including Gemeente Tiel and Gemeente Land van Cuijk, focusing on project leadership, process optimization, and quality monitoring. Frances has consistently contributed to BRP specialization and has a notable track record in coaching, staff training, and improving operational processes. A commitment to professional development is evident through participation in numerous educational programs related to burgerzaken, quality management, and application management.