Jim Dodson

Director, Customer Service at Gemelli Biotech

In today’s day and age, there are multiple options for everything, and Jim Dodson truly believes that a great customer experience makes the product stand out above the rest. He has spent his career working directly with customers and clients, whether face to face or over the telephone and knows how important it is for both parties to leave the interaction feeling like it was worth it.

The frustration of looking for an answer to a medical issue can be extremely upsetting, especially the longer it drags on. Through personal experience with either himself or caring for the ones closest to him, Jim knows how important it is to find the answer to what is ailing you. With Gemelli, they are able to help patients get the answer they have been searching for.

Timeline

  • Director, Customer Service

    Current role