Mushira Elmekky has a diverse professional background with over a decade of experience in customer service and operations management. Currently serving as a Parent Relation Executive at GEMS Education since May 2021, Mushira previously held roles as an Operation Executive at Creative City Fujairah Freezone, where responsibilities included managing daily paperwork and client retention. Earlier experience as a Prequalification Specialist at Engineering Consultants Group S.A. involved collaboration with the business development team on proposals and registration. Mushira began the career at Vodafone Egypt as an English Customer Service Agent, excelling in complaint handling and customer rapport, and later took on leadership duties as a floor walker. The early career also included a role as a Trainer in business management at Cairo University. Academically, Mushira holds a Bachelor of Arts in English Literature from Ain Shams University.