Mack Nelson

Mack Nelson is an IT Systems Engineering Manager at GeneDx, responsible for managing IT systems engineering processes and teams since October 2024. Previously, Mack served as the Director of IT at WAEPA, where leadership of a team of IT professionals focused on security, network, infrastructure, and application support, as well as collaboration with C-level executives to modernize systems. Prior experiences include Information Technology Service Delivery Manager at TEKsystems, overseeing engagements for Bloomberg Industry Group, and Office 365 Migration Service Desk Manager at Indigo IT LLC. Early career roles include Desktop Support Technician at SAIC, providing maintenance and technical support for the US Department of Health and Human Services. Mack holds a Bachelor of Fine Arts (B.F.A.) in Theatre Production from Marshall University, where studies emphasized set and costume design, earning Dean's List honors.