Kristen Milam

Kristen Milam is an accomplished professional with extensive experience in continuous improvement, quality management, and engineering across various industries. Currently serving as Director of Continuous Improvement at General Dynamics Ordnance and Tactical Systems since October 2025, Kristen previously held roles at Air Products, including Americas Productivity Manager and Customer Engineering Business Improvement Lead, where significant savings and operational efficiencies were achieved. Kristen also served as Site Quality Manager at EMD Electronics, leading quality operations for key semiconductor clients, and held various engineering and management positions at Versum Materials and Air Products, contributing to process improvements and safety initiatives. With a solid educational background, Kristen holds advanced degrees in Polymer/Plastics Engineering and Analytical Chemistry from Lehigh University, along with a Bachelor's degree in Chemistry from Penn State University and additional certifications related to countering violent extremism.