Hamad Almakhalas

Hamad Almakhalas is an experienced IT professional with a Bachelor's degree in Information Technology from the New York Institute of Technology (2013-2017). Currently serving as the IT Operations Lead at the General Entertainment Authority (GEA) since March 2021, Hamad specializes in change management and ITSM system administration. Prior roles include Assistant Manager for the Riyadh Season Ticketing & Restaurants App, where responsibilities involved managing event ticketing systems and resolving issues on event days, as well as Senior IT Operations Specialist focused on IT strategy, procurement, and troubleshooting. Hamad's prior experience includes roles as an Information Technology Support Analyst at Qiddiya Investment Company, IT Support Engineer at stc, IT Helpdesk Assistant at Al Khozama, and Associate Consultant at SAP.