Ellen Francik

Ellen Francik is a seasoned professional in user experience design and research with extensive experience across various companies. Currently serving as the Director of Hardware UX and Director of User Experience at BrightDrop, a General Motors brand, Ellen has previously held roles as Advisor and Director of User Experience at Serve Robotics, where innovative robotics were developed. Prior positions include Head of UX and Lead UX Researcher at Postmates X, focusing on robotics for delivery services, and Lead UX Designer at Mayfield Robotics, leading user research for an award-winning home robot. Ellen also contributed as Executive User Experience Strategist at Human Factors International and served as Principal at Lingua Franca Interactive. Academic credentials include a Ph.D. in Cognitive Psychology from Stanford University and a B.A. in Psychology from Michigan State University.