Shirley Miranda is an experienced IT professional currently serving as a Junior Systems Administrator and IT Support Specialist at General Vision Services since February 2021. Prior to this role, Shirley held the position of Senior Systems Executive at Con Edison and worked as a Mobile Expert at T-Mobile, where exceptional customer service skills were demonstrated through expert knowledge of technologies and mentoring new team members. Shirley began their career as a Medical Program Assistant at The Floating Hospital. Educationally, Shirley holds a Bachelor's degree in Business Administration and Management from Monroe University and an Associate's degree in Occupational Studies from ASA College, complemented by training at Per Scholas.
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