Cynthia C.

Cynthia C. currently serves as the Senior Manager and Customer Advocacy & Engagement Lead for the North America East Coast within the Public Sector and BPOs at Genesys, a leader in cloud customer experience solutions. In this role, Cynthia is responsible for building and nurturing customer relationships to identify advocates for the Genesys Customer Advocacy Program. Prior to Genesys, Cynthia worked as a Customer Marketing Contractor at Commvault and held senior positions at Dell Technologies, Progress, TechTarget, Sokolove Law LLC, and The NewsMarket, where expertise included managing customer advocacy programs, developing customer stories, and overseeing corporate communications initiatives. Cynthia holds a Bachelor of Science in Communications from Boston University.