Diana Perko

Diana Perko is an experienced Consulting Architect and Lead Engineer at Genesys Professional Services, specializing in implementations within the Healthcare industry since April 2021. Prior to this role, Diana served as a Solutions Architect at UnitedHealthcare, focusing on a large-scale migration project from Legacy Cisco/Avaya to Genesys infrastructure. Diana's career also includes positions as a Sr. Business Analyst at Wells Fargo and as a Sr. Solutions Consultant at Golden1 Credit Union, where digital and contact center solutions were developed. Diana's expertise further extends to roles at U.S. Bank, The County of Alameda, Mitsubishi United Financial Group, Cisco, Alsbridge, and Verizon Enterprise Solutions, showcasing a strong background in voice engineering, technical project management, and digital transformation. Diana holds a Bachelor of Science degree in Mathematics, Computer Science, and Telecommunications from Golden Gate University and an Associate of Science degree from Everett Community College.