Jason Page, MA, MBA, ITIL 4 Master, brings extensive experience in IT Service Management (ITSM) and technical support across various industries. Currently serving as Senior Manager of ITSM at Genesys, Jason champions the adoption of ITSM processes utilizing ServiceNow, focusing on enhancing customer experience through AI-driven solutions. Previously held positions include Global ITSM Lead at PwC and ITSM Manager at BP, where Jason implemented best practices within global teams. Other noteworthy roles include IT Incident Manager for the City and County of Denver, ITSM Manager at Flexential, and Global IT NOC Supervisor at Newmont Mining Corporation. Jason also has a background in the arts as a Musical Director for Celebrity Cruise Lines and worship leadership roles at Aspen Grove Community Church. Currently pursuing education at Taylor University, Jason continues to advance skillsets in ITSM and technology.
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