Jordan Coverdale

Jordan Coverdale is a seasoned IT professional with extensive experience primarily at Genesys since May 2017, where responsibilities have included serving as a Senior IT Endpoint Engineer and Senior IT Systems Support Specialist II. In these roles, Jordan has expertly managed escalations, oversaw procurement of IT hardware and software for North America, and maintained system deployments for thousands of devices. Previous positions at Genesys and Interactive Intelligence included IT Systems Support Specialist and Asset Management Specialist, while earlier experience at Amazon.com as a Junior IT Technician and at Purdue University as an IT Laboratory Operations Coordinator further solidified Jordan's technical expertise. Jordan holds a Bachelor of Arts degree in Visual Communications Design from Purdue University.