Lila Solís

Lila Solís is an experienced professional in customer success and marketing, currently serving as a Senior Customer Success Manager at Genesys since February 2019, where responsibilities include managing a portfolio of Enterprise customers and driving customer advocacy. Prior roles include Senior Customer Success Renewal Manager and Senior Renewals Sales Representative at Progress from August 2016 to August 2018, and a Marketing and Communication Specialist at RNW Media from August 2014 to November 2016. Lila also has a background as an SEO Specialist at Gladior, a Brand Assistant at Kellogg Company, and a Market Research Analyst at Universidad MONDRAGÓN México. Lila holds a Master's degree in Communication and Marketing from the University of Twente and a Bachelor's degree in Marketing from Universidad MONDRAGON-UCO.