Michelle Vitti

Michelle Vitti is an accomplished professional in the field of cloud solutions and professional services, currently serving as the Director of Cloud Professional Services at Genesys since April 2008. In this role, Michelle leads a team of 22 professionals, manages client relations at the executive level, and ensures successful project management aligned with revenue goals. Previously, Michelle held the position of Sr. Regional Manager of Professional Services, focusing on consulting and technical services for enterprise clients in the Eastern United States. Prior experience includes serving as Senior Client Services Manager at Symantec Corporation, where tailored service solutions were developed for various clients, and roles at VERITAS and Informix Software in business development and engagement management. Michelle's educational background includes studies at William Paterson University of New Jersey and Brookdale Community College.