Monireh Eftekhari is a seasoned Senior Project Manager at Genesys since April 2022, with a rich background in technical project management across various companies, including ELK Studios and Calabrio, Inc. Monireh has extensive experience in managing global projects, overseeing budget, resources, and timelines, and delivering products such as Workforce Management (WFM), Call Recording, and Quality Management. Prior roles at Teleopti included Technical Project Manager, Technical Consultant, and Technical Coordinator, where responsibilities ranged from managing multi-phase implementations to installing applications and troubleshooting. Monireh's career also includes web development and customer service roles, complemented by a strong educational foundation, holding a Master's Degree in both Health Information and Computer Science, as well as a Bachelor's Degree in Information Technology.
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