Genesys
Reeve Swertfager is an accomplished HR executive with extensive experience in human resources leadership across various industries. Currently serving as the Global Human Resources Director for Customer Success & Services at Genesys since October 2021, Reeve previously held the role of Global Senior HR Business Partner at Hitachi Vantara from January 2015 to October 2021, leading HR initiatives for global sales, marketing, and partner organizations. Earlier positions include HR Business Partner for Insight, where strategic support was provided to the Regional Technical Services Organization, and Senior HR Client Partner at Allstate Insurance, focusing on HR initiatives for a large customer service call center. Reeve holds a Master's degree in HRM/Business Administration from Keller Graduate School of Management and a Bachelor's degree in HRM/Business Administration/Psychology from Lewis University.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.