Timothy Gilbert possesses extensive experience in account management and enterprise sales, having held key positions such as Senior Account Director and Senior Account Executive at Genesys. As the owner of Groundswell, Timothy also brings entrepreneurial insight. Previous roles include Enterprise Account Executive at Hitachi Vantara and various leadership positions at Oracle, including CX Services Application Sales Manager and Regional Manager. Timothy commenced a professional journey in the technology sector as an MFG Customer Account Manager at Epicor Software Corp. Academically, Timothy Gilbert graduated from Bethel University and completed studies at Armstrong High School.