Julie Gauthier

Julie Gauthier is an experienced professional in customer service and operations management, currently serving as the Senior Director of Global Operations and CX Shared Services at Genetec since March 2014. Previously, Julie held various leadership positions, including Director of Global Operations and Technical Support at Genetec, and Director of Customer Service at Brother International Corporation (Canada). Prior roles include Site & Program Director at Sears Canada, Senior Consultant for Customer Experience at TELUS, Director of Operations at Quebecor Media, Director of Customer Service at Teleperformance Canada, Manager of Group Savings at Standard Life, and Team Manager of Customer Service at Bell Mobility. Julie Gauthier earned a degree from UQAM | Université du Québec à Montréal from 1991 to 1994.