Farop Sharif

Farop Sharif currently serves in a partnership role at Gentari, focusing on initiatives in the banking, insurance, and automation sectors, while emphasizing sustainability and relationship-building. Previously, Farop held significant positions at Touch 'n Go Group as Chief Customer Experience Officer and Director of User Experience, driving customer satisfaction and operational transformations. Prior experience includes leadership roles at Allianz Malaysia, with achievements in customer advocacy and service excellence, and a 14-year tenure at Citi, where Farop progressed through various roles, culminating in Assistant Vice President, enhancing customer-centric initiatives and operational performance.