Chai Cheng Liang

Chai Cheng Liang is a Customer Success Manager at Gentrack Ltd (Global) since May 2023, previously serving as a Global Transformation & Digitization Analyst at CEVA Logistics from July 2021 to May 2023, where responsibilities included global system implementation and Salesforce CRM management. Prior experience includes roles as an IT CS Project Business Analyst at Siemens Healthineers, a Business Analyst at Gentrack Ltd (Global), and a Regional Business Analyst at BSH Home Appliances Group, focusing on system design, business process analysis, and user support across various industries. Chai started career as an Executive Assistant at SP Services Ltd, leading a team in debt management. Chai holds a Bachelor of Science in Cyber Forensics and Information Security from Murdoch University and a Diploma in Network Security Systems from Ngee Ann Polytechnic.